HELP

Accessibility
Our website has been designed with both usability and accessibility principles in mind. For further information please visit the Accessibility section of this website.

Browsers
Our website has been built to comply with accessibility guidelines, to work well it requires modern browsers (Internet Explorer 5.0 or later, Mozilla Firefox , Netscape 7.0 or later, and Safari).

You can download the latest versions of the web browsers from the links below:

Download Internet Explorer
Download Mozilla Firefox
Download Netscape
Download Safari

RSS
To view RSS feeds you will need an RSS aggregator, more commonly referred to as a 'reader'. The reader checks the feeds you are subscribed to and displays any new content. This means you don't have to check individual websites for updates - the reader does it for you. Typically a reader will automatically check for new content every hour.

There are hundreds of RSS readers available on the Internet, and many are free to download and use. Broadly speaking, there are three types of RSS reader.

Desktop applications:
Desktop RSS readers are fast and easy to use. You install them onto your computer like any other program.

Download SharpReader
Download FeedReader
Download RSSReader
Download Omea Reader

Web-based readers:
Free websites like Bloglines and NewsGator allow you to log in and check your feeds, a lot like web-based email accounts. Use a web-based RSS reader if you want to be able to check your feeds from any computer in any location.

Web browsers with built in RSS readers:
The most recent web browsers have RSS readers built in. The latest versions of Mozilla Firefox and Apple's Safari both have support for RSS feeds, as well as version 7 of Microsoft's Internet Explorer.

Download Internet Explorer
Download Mozilla Firefox
Download Safari

Adobe PDF
In order to view PDF documents, you will need to have the free Adobe Acrobat Reader software installed on your computer.

Download Adobe Acrobat Reader

For further information about accessibility and PDFs, please visit http://access.adobe.com.
Adobe PDF troubleshooting

Video / Audio Players
In order to view the webcasts, you will need to have Windows Media Player or Real Player software installed on your computer.

Download Windows Media Player
Download Real Player

Firewall
Firewalls can restrict Internet access from a private network (such as an Office network). Most companies use firewalls, but configure them to allow Streaming Media through. If you suspect that a firewall is preventing you from viewing Streaming Media, you should contact your IT department.